XMedius - XM Fax Hybrid
Secure document exchange solution with the convenience of the cloud

A hybrid fax solution combines the best of both worlds. Protect your data with the reliability of an XM Fax On-Premises fax solution, and benefit from the simplicity and flexibility of the XM Fax Cloud infrastructure.

Fax Online with An Easy-to-Deploy Secure File Exchange Solution

Deployment can be one of the most complicated steps when integrating a secure document exchange solution. By leveraging the XM Fax Cloud infrastructure, our XM Fax Hybrid solution eliminates the most complex part of an on-premises fax server deployment; connecting to telephony.

It simplifies deployment by eliminating the time and cost of configuring, troubleshooting, implementing of gateways, capacity planning, channels, and the number of phone lines associated with the telecom infrastructure of a typical fax solution. XM Fax Hybrid requires no fax boards, no additional fax channels, no gateways, no PRI/T1/E1 lines, no analog phone lines, and no complex PBX integrations – saving you time and money.

We Offer Capacity On-Demand for All Your Online Fax Needs

XM Fax Hybrid provides instant and unlimited scalability for any ad-hoc or planned fax capacity requirements you may have. Since it doesn’t require any channels or fax boards, it immediately eliminates capacity concerns for organizations of all sizes. No more capacity planning or additional capacity purchases and investments.

Choose an Online Fax Solution that Ensures Business Continuity

XM Fax Hybrid leverages the XMedius Cloud network to ensure business continuity for your organization. With multiple data centers around the world, XM Fax Hybrid provides high availability, disaster recovery, and automatic failover from primary data centers to alternative data centers. In the event of planned upgrades, unplanned outages, or if at any time the primary network becomes unavailable, you can continue to exchange documents securely without a hitch.

Eliminate Compliance Concerns

When it comes to secure document sharing, compliance can be a concern for organizations who are considering using the cloud. XMedius is ISO/IEC 27001 certified and its cloud fax transmissions with XM Fax Hybrid adhere to HIPAA compliance regulations.

ISO/IEC 27001 – Information Security Management

The International Organization for Standardization (ISO 27001) is a structured methodology for information security and used as a benchmark for protecting sensitive and private information. It is often understood as an umbrella over other legal requirements, regulations (such as JSOX, SOX, and the Data Protection Directive) or contractual standards (PCI DSS).

XMedius has complied with ISO/IEC 27001 since 2015. This ensures that our information security standards are continuously fine-tuned to keep pace with security threats and vulnerabilities that impact businesses. XMedius covers the 11 major controls required as part of the ISO 27001 compliance standard.

This certification demonstrates XMedius’ commitment to high levels of information security management.

The Health Insurance Portability and Accountability Act

HIPAA (Health Insurance Portability and Accountability Act of 1996) is a US legislation that was implemented to protect the confidentiality and integrity of electronic personal health information (ePHI). Compliance means that both virtual and physical networks and servers must be maintained according to HIPAA policies and verified in the event of an audit.

A large and growing number of healthcare providers and IT professionals are using XMedius’ services to process, store, and transmit ePHI. XMedius enables partners and end-customers subject to HIPAA to leverage the secure XMedius environment to process, maintain, and store protected health information according to HIPAA policies.

For more information on HIPAA for individuals and professionals, visit the HHS website.

Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. FERPA states that parents of students under 18, or eligible students (students over 18, or those who have matriculated to an educational institution above high school) be allowed to view and propose amendments to their educational records. The act also mandates that schools must obtain written permission from parents or eligible students in order to release a student’s personally identifiable information. XMedius enables schools subject to FERPA to leverage the secure XMedius environment to process, maintain, and store protected students’ information in accordance with FERPA policies.

Sarbanes-Oxley Act of 2002 (SOX)

The Sarbanes-Oxley Act of 2002 is legislation passed by the U.S. Congress to protect shareholders and the general public from accounting errors and fraudulent practices in the workplace, as well as improve the accuracy of corporate disclosures. The U.S. Securities and Exchange Commission (SEC) administers the act, which sets deadlines for compliance and publishes rules on requirements.

The SOX act does not only affect the financial side of corporations, but also IT departments charged with storing a corporation’s electronic records. The act is not a set of business practices and does not specify how a business should store records; rather, it defines which records should be stored and for how long.

XMedius helps IT departments that are increasingly tasked with creating and maintaining a corporate records archive in a cost-effective fashion that satisfies the requirements put forth by the legislation.

Section 508 Amendment to the Rehabilitation Act of 1973

In 1998, the US Congress amended the Rehabilitation Act to require Federal agencies to make their electronic and information technology accessible to people with disabilities. Section 508 was enacted to eliminate barriers in information technology, to make new opportunities for people with disabilities available, and to encourage development of technologies that will help achieve these goals.

Section 508 applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. Under the law, agencies must give disabled employees and members of the public access to information that is comparable to the access available to others.

Full system accessibility will depend on the accessibility of the customer’s third party telephony hardware, but in terms of our software, XMedius is committed to ensuring equal access. For example, CX-E’s functionality is fully TTY compatible (coming and going from the system) and is designed with the extra prompts and configurable response times called for by Section 508.